Many medical membership organisations are now running webinars and virtual conferences as a core part of their education and member engagement programmes.
We also know that, for many teams, this can feel daunting – you may not know where to start, may not have the time, skills or expertise to run a webinar, and simply want the confidence that everything will run smoothly and look professional for your members.
Common questions we hear include:
- Which platform should we be using, and what licence do we actually need?
- How do we set a webinar or virtual conference up properly, and what is the process?
- How do we set up registration and make sure people can actually get in on the day?
- How do we support our speakers so everyone is aligned and the session runs smoothly?
- How do we make the registration page and the live session look professional?
- Who runs the session in the background while we focus on hosting?
- How do we manage things like breakout rooms, polls and screen sharing?
- Whether you are planning a webinar or virtual conference – and especially if you have not run one before – many organisations simply want someone to set it up and manage it for them.
- To support this, Medisites now offers professional webinar and virtual event technical support to help you plan, produce and host your webinars and virtual conferences.
- This service is delivered by our dedicated specialist webinar team, who are Zoom experts and have supported hundreds of hours of live Zoom events, providing a personal 1:1 service for every event.
Webinar Support Packages
Designed for webinars where you want a dedicated technical host to give you confidence the session will run smoothly, and to create a polished and engaging experience for your audience.
Basic Webinar Support
Designed for clients requiring Zoom expertise and technical support to run a basic ‘no frills’ webinar
Includes:
Pre-Event
- Configuration of Zoom
- Technical configuration checks & testing
Practice / Tech Check
- One practice session with chairs and speakers
- Screen-sharing, spotlighting, audio, and flow checks
Live Webinar Delivery
- Dedicated technical host
- Live support from 30 minutes before start time until webinar close to ensure smooth delivery
- Speaker and co-host onboarding and spotlight management
- Screen-sharing support
- Monitoring chat and Q&A
- Background technical support for chairs and speakers
Post-Event
- Provision of session recording
- Access to standard Zoom reports and analytics
Advanced Webinar Production & Engagement Support
Designed for clients requiring Zoom expertise and technical support for more advanced webinars with large audiences or wanting to have a more complex and professional experience.
Includes everything in “Basic Webinar Support” plus:
- Guidance on planning and setting up advanced events using Zoom Webinars Plus and Zoom Events
- Enhanced live production support, including production studio setup
- Visual enhancement of the webinar through in-session branding, layouts, and presentation helps and guidance
- Advanced registration configuration, including custom fields, approval flows, and automated emails
- Set-up and testing of polls, Q&A, and 3rd party engagement apps (e.g Mentimeter, Slido)
- Strategic guidance for Hosts and Speakers focused on maximising audience engagement and interaction throughout the event
- Professional clean-cut edit of video ready for publishing on your chosen platforms
Pricing available on request.
If you are considering running webinars or virtual conferences this year and would like to explore our technical support, we’ll be happy to discuss your plans and recommend the best approach for your organisation.
Zoom Trainig
We provide practical, hands-on Zoom training that enables individuals and teams to confidently plan, produce and webinars online events in-house. Our training equips you with the technical expertise, structure and best practices to run everything smoothly and independently.
Every session is built around the types of webinars you actually run. We use your real scenarios to demonstrate how to configure settings correctly, avoid common mistakes and create a polished audience experience from registration through to post-event follow-up.
Our approach follows a practical “Tell, Show, Do” methodology. We explain the strategy behind effective virtual events, demonstrate exactly how to implement it inside Zoom, and then guide you as you set it up yourself. This ensures genuine capability building — not just theoretical
What We Cover
- Zoom Meetings, Webinars and Zoom Events configuration
- Account setup, branding and event customisation
- Registration flows, ticketing and attendee communications
- Roles and permissions (hosts, co-hosts, speakers, moderators)
- Speaker preparation, backstage management and rehearsals
- Engagement tools including polls, Q&A, chat and breakout rooms
- Managing transitions, screen sharing and live production flow
- Risk mitigation and live troubleshooting
- Post-event analytics, reporting and recording management
What Makes Our Training Different
Our training is delivered live, on Zoom, so you experience the platform from both the host and attendee perspective. Sessions are interactive, practical and tailored to your organisation’s objectives. We focus not only on technical setup, but also on structure, confidence and audience experience — ensuring your webinars feel calm and controlled
We also provide practical tools including pre-event checklists, run-of-show templates and speaker guidance frameworks, so your team has repeatable systems to use long after the training is complete.
The Outcome
By the end of the programme, your team will understand how to plan, configure and deliver webinars with clarity and control.
Testimonial
2able (Medisites) have been instrumental in revolutionising our organisation’s conference and billing capabilities. BOPSS now leads the field in paperless meetings and, through the services of our webmaster, instant updates have made our website an invaluable resource for our members.
Miss Carole Jones, BOPSS President
Ophthalmologist and Oculoplastic Surgeon MBBCH FRCS FCOphth
Get in touch and let’s explore how we can improve your use of digital technology.
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